General Information
Twilio
- What is Twilio and why am I required to sign up for it in order to use Switchboard?
- How does the Twilio connection process work with Switchboard?
- What happens to my phone number when I choose to stop using Switchboard?
- What are my options for buying and managing other kinds of phone numbers? (1-800, regional, etc)
- How do I stop managing a phone number in Switchboard?
- How do I disconnect my Switchboard account from Twilio?
- How do I delete my Switchboard-managed phone number in Twilio?
- Can I re-connect my Switchboard account after disconnection?
- Can I manage a Twilio phone number I already own using Switchboard?
Account & Billing
- What happens if I change or cancel my Switchboard plan?
- What currency do you charge in and what payment methods do you accept?
- How much does it cost to use Switchboard?
- How do I get a refund?
- How do I close my account?
- Does my monthly Switchboard cost also cover usage charges? (voice minutes, SMS messages, etc)
- Do you offer a trial period?
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